VP Customer Experience, Typefi
When was the last time you downloaded a new app to your phone? Every day, we make choices about new and existing technologies that will (hopefully) make our lives easier or more enjoyable.
When it comes to choosing technology for your business, though, the process can be daunting—especially when it’s in a field outside of your expertise.
What if you invest a bunch of time, money, and effort into a new tech platform, but you don’t end up with the solution you actually need?
To ensure success, it’s incredibly important to select a tech vendor you can trust.
Over the past two decades, I’ve been on both sides of the experience—as a publishing operations manager, and now as a publishing tech vendor—and I’ve learned that there are five simple steps you can follow to ensure a great outcome.
Organisations around the world trust Typefi with their content, and that trust is something we value highly.
While we have always managed customer data with the utmost care, we are proud to announce that Typefi has recently achieved compliance with the SOC 2® Type 2 criteria for controls related to data security, availability, processing integrity, confidentiality, and privacy.
Successfully meeting these criteria demonstrates Typefi’s strong and ongoing commitment to data security.
In addition, Typefi customers and partners can enjoy peace of mind knowing that our systems and processes have been audited and deemed compliant with best-practice global standards.
Guy van der Kolk
Product Manager for Typefi Writer
I’m excited to share with you the release of Typefi Writer 8.7.1 (64-bit edition), with new features designed to help save you time and boost efficiency while authoring in Microsoft Word.
We understand the frustration in discovering that there’s missing links in your final publication, and then having to spend more time resolving the missing links and re-running your job. Typefi Writer 8.7.1 helps to prevent this frustration by signalling missing link alerts prior to a job being sent, as part of the preflight document process in Microsoft Word.
VP Customer Experience, Typefi
As a company, we pride ourselves on delivering automation that enables our customers to ‘do more’ in business and you can do more, when you know more.
We needed to do better at reporting on and sharing the support figures for our customers, and now we’re excited to share the launch of My Typefi. My Typefi is a secure website that delivers real-time reporting of an organisation’s key Typefi Support data. Huzzah!
Every Typefi customer can now access my.typefi.com to quickly view the support stats for their organisation. Sign in with the same credentials that you would use to access Typefi Support, and use the information from My Typefi to self-manage your support better, thanks to improved data transparency.
Ever played a cryptic sudoku?
In the early days of the 2020 COVID-19 lockdowns, several members of Typefi’s Australian team became addicted after discovering The Miracle Sudoku, a weirdly compelling viral video of a puzzle-master sitting in a gloomy English attic solving a sudoku with just two given numbers.
As it turns out, there are many ‘cryptic’ variations on the classic sudoku. Ben “Baz” Vale, Typefi Senior Engineer, recently decided to take his sudoku obsession one step further by setting these challenging puzzles himself.
So, from the mind of Baz, we present Typefi Thermo. Can you crack it?
Solutions Consultant, Typefi
Want more time for creativity, innovation, and strategic thinking—all while improving the bottom line? Let robots do the drudge.
It’s hard to overstate the turmoil an organisation goes through when change is introduced.
However, if 2020 has shown us anything, it’s that ‘the way we’ve always done it’ doesn’t necessarily translate to the ‘new normal’ in which we find ourselves.
If you’re one of the many publishers around the world being forced to rethink how you work, automating the grunt work of production could be one way to start refocusing your team’s efforts.
Coming soon to Typefi Writer: New and improved ways to find and resolve missing asset links! See how it works in this short video.
Have you visited Typefi Support lately? You may have noticed some changes, most of which are thanks to Laura Powers, Typefi’s Technical Writer, who joined the product team in early 2020.
Over the past 12 months, Laura has worked diligently to update Typefi Support and make it easier for you to find relevant, helpful information.
In this short video, she shares what inspired her reorganisation of the Typefi help centre, and how our newly-structured tech docs are designed to help you do more.
Join Caleb Clauset, Typefi VP Product, as he shares a recap of Typefi product releases and updates from the past 12 months, as well as a sneak peek of new products and features in development.