Professional Services

You can count on unfailing support all the way.

Sure, we build cutting-edge software… but that’s only half the story.

We know that Typefi will revolutionise your publishing workflows! However, we also know that change can be challenging, and we don’t expect you and your team to go it alone.

Typefi’s Professional Services team provides as much support as you need, from developing and implementing your initial solution through to building advanced customisations and conducting expert-level training. Here are just some of the services we offer:

  • Training in all aspects of Typefi
  • 24×7 technical support
  • Workflow consultation and advice to maximise your technical and publishing capacity
  • InDesign template development to ensure your Typefi templates are fully optimised and easy to work with
  • InDesign Scripting (JavaScript) to manipulate content in its final stages of layout
  • Training in InDesign Scripting (JavaScript) to empower your team to be more self sufficient
  • Basic and advanced EPUB training to get your team up to speed with the latest developments in digital publishing
  • Development of customised exports to DAISY, HTML, other accessible formats, and emerging digital formats
  • XML transformation to automatically import any external XML document or data into Typefi—no coding required
  • Training in all aspects of Typefi
  • 24×7 technical support
  • Workflow consultation and advice to maximise your technical and publishing capacity
  • InDesign template development to ensure your Typefi templates are fully optimised and easy to work with
  • InDesign Scripting (JavaScript) to manipulate content in its final stages of layout
  • Training in InDesign Scripting (JavaScript) to empower your team to be more self sufficient
  • Basic and advanced EPUB training to get your team up to speed with the latest developments in digital publishing
  • Development of customised exports to DAISY, HTML, other accessible formats, and emerging digital formats
  • XML transformation to automatically import any external XML document or data into Typefi—no coding required

Typefi’s Professional Services team members are located around the world to provide you with a quick response and on-tap expertise. No matter where you are or what sort of publishing you do, we’ll help you conquer multi-format content production faster.

Meet the Professional Services team


Jason Mitchell, Director of Professional Services at Typefi

Jason Mitchell

Director of Professional Services | UK

Jason leads Typefi’s global Professional Services team and has over 15 years of experience in managing publishing operations and digital products for both small and large publishing houses.

He has successfully led teams to redefine the publishing process to include digital products and improve profitability in the travel and medical publishing sectors.


Anupama Wimalasooryia

Anupama Wimalasooryia

XSLT Engineer | Sri Lanka

Anupama is a software engineer in Typefi’s Professional Services XSLT Team in Sri Lanka. She holds a Bachelor of Science degree in Information Technology and Management from the University of Moratuwa.

Anupama feels lucky to be starting her career at Typefi, and loves to work with customers on Typefi-ing their publishing processes.


Dilum Samarajeewa

Dilum Samarajeewa

Support Consultant | Sri Lanka

Dilum is a dedicated and highly energetic IT professional with over six years of experience in technical support. As a Support Consultant at Typefi, he provides technical support for clients in the US, Europe, and Australia.

Dilum holds an Information Technology degree from Middlesex University in the UK, and takes pride in providing creative direction and out of the box thinking. Dilum enjoys complex, multifaceted assignments where pulling together a collaborative pool of skills is essential.


Dinitha Ariyathilake

Dinitha Ariyathilake

Support Consultant | Sri Lanka

Dinitha was a business analyst with a ‘Big Four’ consulting firm prior to joining Typefi. A tech enthusiast, he is interested in competitive and innovative technologies that can make a positive difference in the world; hence, he’s a big fan of Typefi!

Dinitha holds a Bachelor of Computer Science from the University of Colombo, and an Advanced Diploma in Management Accounting from CIMA in the UK.


Eric Damitz

Eric Damitz

Senior Solutions Consultant | US

As a Senior Solutions Consultant, Eric works with customers to determine the best way to use Typefi for their particular needs, and then implements their solution. He started in publishing over 20 years ago as a TeX typesetter at a small development house, where he learned such valuable skills as opaquing film, making Dylux proofs, and pasting up forms with hot wax. He also learned desktop publishing, which was somewhat more useful. He moved to a large educational publishing company and spent 17 years as a production manager working with his colleagues to re-invent how publishing works—several times.

Eric’s particular skillset focuses on publishing automation, workflow improvement, and single-source publishing for both digital and print. He has a degree in Rhetoric (writing, not arguing) from the University of Illinois at Urbana-Champaign.


Gabriel Powell

Gabriel Powell

Senior Solutions Consultant | Netherlands

Gabriel has been teaching InDesign since 2003 and is the author of Instant InDesign, Creating eBooks with Adobe InDesign CS4 & CS5, and Learn Adobe Photoshop CS4 by Video.

As a Senior Solutions Consultant for Typefi Systems and and CTT+ Certified Trainer, Gabriel teaches InDesign, Typefi, and other applications to creative professionals around the globe. He specialises in automated XML publishing, template building, e-book publishing, and accessible publishing.


Guy van der Kolk

Guy van der Kolk

Senior Solutions Consultant | Netherlands

Guy first got hooked on publishing while attending an international school in Ivory Coast, where he used Pagemaker, Photoshop and an Apple Quicktake 100 camera to help create the yearbook. After many hours of hard work, while holding the final printed product, he knew this was an industry he wanted to be a part of.

Having spent the first 17 years of his life in West Africa, Guy is fluent in three languages and has a multicultural background that has served him well in his career. As an IT consultant and trainer for an Apple Premium reseller and now as a Senior Solutions Consultant for Typefi, he has spent the last 15 years training thousands of people to get the most out of their software.


Hansa Amarasekara

Hansa Amarasekara

XSLT Engineer | Sri Lanka

Hansa is a software engineer in Typefi’s Professional Services XSLT Team. He has over three years’ experience in software engineering, development, database analysis and administration in desktop, web, and mobile platforms.

Hansa holds a Bachelor of Science degree in Information Technology from the Sri Lanka Institute of Information Technology, specialising in Software Engineering. He is interested in reading tech blogs and magazines, and enjoys mobile photography.


Hasitha Ediriweera

Hasitha Ediriweera

XSLT Engineer | Sri Lanka

Hasitha is a software engineer in Typefi’s Professional Services XSLT Team. He is always eager to explore new things and is unconditionally passionate about programming.

Hasitha holds a Bachelor’s degree in Computer Science from the University of Colombo. He relaxes with blogging, travelling, photography, and playing cricket.


Jamie Brinkman

Jamie Brinkman

Solutions Consultant | US

Jamie joined Typefi as a Solutions Consultant in 2014, bringing 10 years of experience as a Senior Content Editor with a multinational mass media and information firm. She is highly skilled in layout and design, and has extensive experience in copy editing utilising AP, Chicago, and company-specific style guidelines.

As a Typefi Solutions Consultant, Jamie works closely with customers to develop and implement automated publishing solutions, as well as providing ongoing training and support.


Marie Gollentz

Marie Gollentz

Solutions Consultant | France

Based in Paris, Marie is a Solutions Consultant focusing on the European market. Prior to joining Typefi, she held a number of positions in the publishing industry in London, including at the publisher of Research Fortnight and the London School of Business and Finance.

Marie holds a Masters degree in European Political Sciences from the Autonomous University of Barcelona and a Bachelors degree in Political Sciences from Sciences Po Strasbourg. She is trilingual in English, French and Spanish.


Peter Kahrel

Peter Kahrel

JavaScript Engineer | UK

Peter was born in Amsterdam, the Netherlands. He trained as a linguist at the University of Amsterdam and has an MA and a PhD, specialising in syntax, semantics, and typology. He has lived in the UK since 1994, working as a typesetter, editor, copy-editor, and indexer (and sometimes as a designer too) for publishers in the UK, the Netherlands, and Germany, preparing for the press both books and journals. He combined this with teaching at the Linguistics Department at Lancaster University.

Peter has been programming InDesign with JavaScript since 2003, mainly to cut out the tedium that faces every typesetter and indexer but in equal measure because it’s good fun. Peter has worked as a script developer at Typefi since 2010, and is highly regarded in the global InDesign scripting community.


Sandun Jayathilake

Sandun Jayathilake

XSLT Engineer | Sri Lanka

Sandun is an XSLT Engineer and currently leads Typefi’s XSLT team. He is an Information Technology graduate from the University of Moratuwa, Sri Lanka, and has experience in J2EE and Android. He enjoys learning, mentoring and sharing XSLT knowledge that he has gathered through his experience in journal publishing.

Sandun is a self-directed and committed engineer who accepts every task as a challenge and aims to complete it smoothly. During his spare time, he plays badminton and cricket.


Supun Bandara

Supun Bandara

Support Specialist | Sri Lanka

Prior to joining Typefi, Supun worked for four years in manufacturing, trading, chemical laboratory, and ERP business system environments. He has experience in business analysis, system implementation, software engineering and user support across a range of business units, and is equally comfortable liaising with peers, vendors, and customers.

Supun holds a Bachelor of Science degree in Information Technology from Sri Lanka Institute of Information Technology.


Vlad Vladila

Vlad Vladila

JavaScript Engineer | Romania

Vlad started working in the publishing industry more than 15 years ago while studying for a Bachelor in Journalism and Communications, and soon discovered that he could mix his passion for programming with the software he was using daily (Pagemaker and then InDesign) by creating automations and scripts. He joined Typefi in 2013, where he deals with all InDesign/JavaScript matters.

In his spare time, Vlad is interested in chess and hiking through the mountains.


"The face to face training that we received was invaluable, and the ongoing remote support has been fantastic too."

Joanna Fottrell, Publications Manager, Overseas Development Institute

"Typefi has been a very positive experience. It has created a lot of flexibility for us."

Paul Illian, Senior Designer, The Institutes