Typefi Support

User guides, system requirements, and technical documentation for all Typefi products.

Typefi Support Portal

Typefi has recently introduced a new support system and is currently working to migrate existing customers. If you’ve been migrated to the new system, or if your support request relates to Typefitter or AutoFit, please submit your request via Typefi Support.

If you have not yet been migrated, sign in to the Support Portal below to submit a ticket. (Don’t worry if you’re not sure—we’ll receive your request either way!)

Speech bubble icon

My Support

Access our Support Portal to submit a ticket or track ongoing and resolved support cases.

Network icon

My FTP

Access our secure FTP to download the latest Typefi updates or submit large files for support.

Smiley face icon

My Profile

Manage your username and password for Typefi Support, Typefi FTP and Typefi Cloud.

"The ongoing support is fantastic. Typefi staff have been brilliant in supporting us to build and refine our templates."

Joanna Fottrell, Publications Manager, Overseas Development Institute

"We're light years ahead of where we were. Typefi has created a lot of flexibility for us."

Paul Illian, Senior Designer, The Institutes